VUCA (Volatility, Uncertainty, Complexity and Ambiguity) is the new normal in global business. After decades of building finely wrought supply chains, it took just a few days of “Black Swan” events in the past year to break them apart. In fact, 2011 was a record-breaking … Read More →
Tag Archives: Strategic Thinking
Maps, Diagrams…. and Strategy
The London Underground Map has long been an example of fantastic graphic design and cartographic innovation; simplifying the complex labyrinth of the tube network and providing a straightforward representation of the many routes, connections and entry and exit points. This is a particularly powerful depiction … Read More →
Asking the Right Questions
We want answers! We want accurate forecasts; we want to know the specific, measurable, actions that will give us the outcomes we desire; we want opportunities without the risk; we want certainty, whatever the circumstances; we want to be ‘in control’. Well intended, maybe, but … Read More →
The ‘Gap’ – Excuses or Creative Tension?
‘Mind the gap’ is a phrase that will be familiar to passengers of subway systems the world over. While clearly a warning in the context of passengers crossing the gap between the station platform and the train door, the same notion potentially holds the key … Read More →


Control and Growth – Tipping the Balance in a ‘VUCA’ World
We Live in Dynamic Times Natural disasters, technological disruptions, transitory advantages, fractured markets, multifarious competitors, increasingly demanding customers and fickle consumers. Thanks to the military, we have a useful descriptor for the conditions and environment these drivers create; ‘VUCA’ – volatility, uncertainty, complexity and ambiguity… … Read More →