The approach to translate your strategy into the measurable activities, processes and behaviours required across the organisation. The Scorecard and Roadmap provide a basis for performance measurement, management and improvement as well as a powerful communication tool, by providing a clear description of the performance measurements and behaviours required to deliver future performance and strategy.

	Hierarchy / network
	Defining individual measures
	Strategic alignment
	Communication
	Roll-out and deployment
	Ownership & link to corrective action
	Integration with decision-making process
	Performance management
	Link to reward & recognition