Collaboration with external trading partners is becoming a
critical aspect of managing the supply chain, as the search
for internal efficiencies shows diminishing returns. The extent
of collaboration that is appropriate for any particular relationship
will vary, therefore, an essential pre-requisite before engaging
customers and suppliers in a conversation about collaboration,
is for a business to be clear about the key attributes of a
successful relationship.
Building on our model of Values & Behaviours,
Processes and Resources, the StrataBridge approach allows the
trading partners to choose and agree upon the appropriate level
of collaboration, within each dimension, for their relationship.
Our experience shows that the success of a collaborative relationship
depends more upon the alignment of the Values and Behaviours between
trading partners than upon the harmonisation of processes, transactions
and systems.